We are process and systems experts.
We transform unstructured factual chaos into organized, attorney-ready case intelligence.
By applying process analysis, procedural review, and structured information management, ICG helps attorneys organize complex, document-heavy matters into clear, traceable, litigation-ready information systems — reducing review burden, surfacing inconsistencies, and giving attorneys more time to focus on legal strategy, advocacy, and client relationships.
We evaluate Policy. Procedure. Process. — identifying what the facts show and how they align with the applicable rules, laws, and standards. We organize and present. The attorney interprets and advocates. It is a powerful combination.
ICG is not a law firm and does not provide legal advice. We are operational process consultants who work alongside attorneys — providing forensic process analysis, structured research, and evidence-based findings that strengthen legal strategy and case preparation.
Litigation, employment disputes, safety failures, compliance breakdowns, and benefit denials share a common origin. Somewhere upstream, a process failed — or was never properly built in the first place.
Every service area is designed around one goal: organized, traceable, attorney-ready case intelligence that reduces your review burden and improves litigation readiness.
Clarifies what happened, when it happened, who was involved, and where factual gaps or inconsistencies exist.
Ensures factual assertions, supporting documentation, and evidentiary sources are organized, connected, and quickly accessible.
Helps attorneys quickly identify procedural deviations, operational failures, and communication gaps relevant to investigations and litigation.
Improves understanding of who knew what, when they knew it, how information moved through an organization, and where inconsistencies may exist.
Creates organized, litigation-ready work product that supports faster preparation and more efficient legal workflows.
We are process and systems experts. We do not practice law. We do not offer legal advice. We do not interpret statutes. Instead, we perform the deep-dive research, information management, and factual analysis that attorneys and their staff often do not have the time, resources, or specialized training to execute.
We work under the direction of lead counsel, providing confidential consulting services and work product protected by the attorney-work-product doctrine.
Sifting hundreds of technical training manuals, safety log registries, and regulatory guidelines to measure Written Policy against actual practice records.
Formulating detailed operational questions, tracing supervisor instructions, and processes.
Benchmarking management report feedback loop logs, retaliation warning indicators, and reporting pipelines using ISO 45003 standards as analytical guidelines.
Policy Manuals vs. Frontline Reality
We analyze employee handbooks, supervisor communications, and shift logs in discrimination, wage-and-hour, or retaliation cases to test whether written policies reflect real frontline behavior.
Systemic Practice vs. Isolated Incident
We trace machine logs, training sign-offs, and hazard checklists to establish whether safety violations represent an isolated individual mistake or a tolerated, systemic process failure.
Fiduciary Document & Claims Adjudication Audits
We evaluate administrative benefit claim processing procedures and fiduciary appeals timelines against plan documents and statutory ERISA regulations to expose procedural gaps.
Discovery Synthesis & Document Cleansing
We sift through high-volume discovery outputs—including chat histories, timesheets, and work logs—distilling unstructured chaos into precise, searchable, and logically organized information systems.
Workplace Harassment & Environment Audits
Using the ISO 45003 framework as a guidance benchmark, we audit communication logs, report pipelines, and management response loops to trace patterns of hostile work environments.
We map, audit, and measure operational evidence utilizing globally recognized standards as rigorous guidelines, rather than simple certificate pathways.
Our forensic assessments review psychological safety, hazard containment, record integrity, and administrative workflows—establishing a transparent evidentiary framework that supports counsel case structures.
Benchmark operational stress, workplace fatigue, and management response patterns to detect indicators of systemic harassment or retaliation risk.
Evaluate workplace hazard controls, lock-out/tag-out logs, and safety committee process paths against absolute international benchmarks.
Audit medical benefits adjudication records, administrative review timelines, and notice distributions against strict statutory requirements.
Sift millions of digital operational records and metadata logs to isolate deviations and compile defensible process timelines.
Our methodology focuses entirely on process execution facts. We do not provide legal interpretations, statutory assertions, or legal briefs. We evaluate policy manual guidelines, inspect physical procedure steps, and record process outcomes. The attorney interprets these facts and advocates the law. It is a powerful, highly defensible combination.
Every organization has process vulnerabilities. The question is whether you find them first — or whether they find you during an audit, lawsuit, or crisis.